Food hygiene and safety

AN INTERNATIONAL PRIORITY FOR LAGARDÈRE TRAVEL RETAIL’S FOODSERVICE ACTIVITIES

Foodservice is not an industry where corners can be cut. It requires knowledge of some highly elaborate production techniques and the ability to recognize quality, but also familiarity with numerous rules relating to food hygiene and safety.

Lagardère Travel Retail today operates almost 800 foodservice outlets worldwide, including some large ones such as brasseries, under the Group’s own brands or with prestigious partners. It makes every effort to comply with these rules and to satisfy customers.

For example, the toughest set of national regulations becomes the benchmark for all other countries.
A booklet setting out the details of Lagardère Travel Retail’s international policy has been prepared and distributed to all staff. In addition, rigorous audits are carried out in a number of countries – 10 planned in 2017 and 15 in 2018 – by Eurofins, an international expert in food safety. These audits are used to define action plans and targets to be achieved by each country, depending on its current performance.

Since food safety is everyone’s responsibility, each operational staff member – including Lagardère Travel Retail’s Executive Committee – has also received training that stresses the importance of the subject.