Right hand to Chief Operational Performance Officer H/F

Réf. : 2024-8384
Lagardère Travel Retail
Entité
Lagardère Travel Retail
Métier
Autres
Type de contrat
CDI
Localisation
Levallois-Perret
Publiée le
17 juin 2024
Début du contrat
Dès que possible
Lagardère Travel Retail est l'un des leaders mondiaux du Travel Retail, au service des passagers dans les aéroports, les gares et autres concessions dans 42 pays. L'une des deux divisions du groupe Lagardère, Lagardère Travel Retail répond aux besoins des passagers et des concédants de façon holistique à travers un réseau de plus de 5 000 points de vente Travel Essentials, Duty Free & Fashion et Foodservice. Le groupe s'est engagé à créer des expériences de voyage plus responsables dans le cadre de sa stratégie RSE (P.E.P.S) ainsi qu'à contribuer à la neutralité carbone globale d'ici fin 2023. En 2022, Lagardère Travel Retail a réalisé un chiffre d'affaires de 5.2 milliards d'euros.

In the context of a global reorganization, we are creating a new Group Operational Excellence Department, with the overall objective to drive top- and bottom-line store performance by continuously improving in-store execution leveraging internal and external expertise and innovation, support openings or distressed operations to foster profitable expansion.


This new department will include four teams:

• Store solutions

• Local Supply Chain, Loss Prevention and Transversal Projects management

• Operational quality

• Indirect purchasing

 
Chief Operational Performance Officer is also Chief Operating Officer Europe, supervising 4 countries.

 


MAIN MISSIONS

Right hand will support Chief Operational Performance Officer in a variety of missions related to Operational Performance Department, with a strong exposition to Top management and to all countries and businesses operated:

  • Ensure PMO of Group transformation program: track progress and gains in coordination with all streams’ leaders and countries, define gains tracking methodology and guidelines for countries; manage reporting to top management and shareholder
  • Support Chief Operational Performance Officer in tasks and projects transversal to the Operational Performance Department and coordination of the teams
  • Support Operational Performance teams on ad hoc needs: project management (potentially on all topics covered by the department: development of new store solutions, support to countries for openings, quality management, Supply Chain, Indirect Purchasing processes / tools development…), specific analysis, internal communication which is a key aspect of the department (management of contents and guidelines Library, Group events, newsletters…)

PROFILE

You have a Master in Management or Engineering and ideally you have :

  • Minimum 5 years of professional experience,
  • An experience in the following fields : Strategy, Project management, Consulting, Finance / Transaction services,
  • Financial / quantitative analysis acumen.

Ideally based in Levallois-Perret (Paris area), other European location could be discussed.

 
You have a good command of project management (organisation, coordination, prioritization, etc.) and Microsoft Office (in particular Excel and PowerPoint). You have analytical skills et you are fluent in English and French (spoken and written).

 
You have a taste for challenging environments and missions and are recognised for your flexibility, curiosity and versatility.

You have a strong ability to get things done while meeting deadlines, structured and organized, and good anticipation, organization and priority management skills.

You are autonomous, able to make decisions and deal with the unexpected.

You also have synthesis skills (oral and written) and good communication and interpersonal skills.

 

We believe an inclusive and diverse culture can help businesses and people thrive. At Lagardère Travel Retail, we are committed to create a work environment where our people can fulfill their potential and be themselves and to support each and everyone of them in achieving their ambitions. We welcome and consider all applications regardless of their background and can ensure all candidates a fair and equal treatment.

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